Shipping Policy

Handling Time:
All orders are processed within 4-6 business days after your purchase is completed. Please note that we do not process or ship orders on weekends or holidays.

Shipping Time:
Once your order is processed and shipped, the estimated delivery time is between 7-14 business days depending on your location.

Shipping Rates:
Shipping rates will be calculated at checkout based on your location and the weight of your order. We offer standard shipping for most orders, and you will be notified of any additional shipping options during checkout.

Order Tracking:
Once your order has been shipped, you will receive a shipping confirmation email with your tracking number. You can use this tracking number to monitor the progress of your shipment.

Shipping Delays:
While we aim to meet our shipping estimates, unexpected delays can occur due to factors outside our control (e.g., weather conditions, carrier issues). If you have not received your order within the estimated delivery time, please contact us at WhatsApp or Text us for assistance.

International Shipping:
Currently, we only offer shipping within the United States. We do not offer international shipping at this time.

Incorrect Address:
Please ensure that all shipping details are correct at the time of checkout. Smart Price is not responsible for delays or non-delivery due to an incorrect or incomplete address. If the shipment is returned due to an incorrect address, additional shipping fees may apply.

Contact Us:
If you have any questions regarding your shipment, please feel free to contact us at WhatsApp or through Chat.

Refund Policy for Smart Price
At Smart Price, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our refund policy below.

Returns:
We accept returns within 30 days of the purchase date. To be eligible for a return, your item must be in its original condition, unused, and in its original packaging.

Non-Returnable Items:
Certain items are not eligible for return, including:

Sale items
Personal care or beauty products that have been opened or used
Gift cards
Return Process:
Contact Us: To initiate a return, please Text us Through Order Chat with your order number and reason for return.
Return Authorization: Once your return request is approved, we will provide you with a return shipping address.
Shipping: You will be responsible for paying your own return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of your returned item.
Refunds: Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, the refund will be processed to your original payment method within 5-7 business days.
Exchanges:
We do not offer direct exchanges. If you need a different product, please return the original item and place a new order.

Damaged or Defective Items:
If you receive an item that is damaged or defective, please contact us within 7 days of receiving your order, and we will arrange for a replacement or refund at no additional cost.

Late or Missing Refunds:
If you haven’t received a refund within the expected timeframe, first check with your bank or credit card provider, as processing times may vary. If you’ve done this and still haven’t received your refund, please contact us.

Contact Us:
For any further questions regarding returns or refunds, feel free to reach out to us at following.